The strong reputation of JRS is completely justified with an impressive customer service and quality products. I am completely satisfied with the way, the team of JRS supported to resolve a small glitch that hindered my workflow. This is the first time I purchased JRS product and I must say along with an outstanding service, the company delivered robust, durable, affordable, and dependable product that is running smoothly even after using it for a year. The packaging was perfect and all documents attached. No complaints, a perfect 100 for JRS Industries.